Privacy Policy
Effective Date: January 30, 2025
At Repair Care Helpline, accessible from 24x7-appliancehelpline.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services for home appliance repair and maintenance in Kolkata and nearby areas.
1. Information we collect
- Personal Information: Name, phone number, email address, and physical address.
- Service Information: Details about the appliance and service requested.
- Website Usage Data: Information collected through cookies and analytics tools, such as your IP address, browser type, and pages visited.
2. How We Use Your Information
- Providing and managing our services.
- Communicating with you regarding your service requests, appointments, and follow-ups.
- Improving our website and services.
- Complying with legal requirements and preventing fraudulent activities.
3. Sharing of Information
- Service Providers: To trusted partners who help us provide our services (e.g., technicians).
- Legal Compliance: If required by law or to protect our legal rights.
- Business Transfers: Your information may be transferred as part of a business transaction, such as a merger, acquisition, or sale of assets.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission or storage method is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience and analyze website traffic. You can adjust your browser settings to refuse cookies, but this may affect your access to certain features of our website.
6. Your Rights
- Access the personal information we hold about you.
- Request corrections to inaccurate or incomplete information.
- Request the deletion of your personal information, subject to legal obligations.
- Opt out of receiving marketing communications.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any information.
8. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, don’t hesitate to get in touch with us: